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Frequently Asked Questions

Question 1: I just purchased, but can’t find my members login details

Your login details have also been automatically emailed to you in your members welcome email. 

Please make sure that the email is not spam blocked or in your junk email folder. When you do locate it, please add the email address to your "safe senders" list!

Question 2: What is your returns policy?

For digital purchases, we have a 60-days money-back guarantee. For physical products, please contact us here.

Question 3: How long will it take for my order to get to me?

Digital purchases are delivered immediately after purchase, and are also emailed to you. You may wish to check your promotions inbox to check your login information has not been sent there. 

Physical purchases will be processed in 3 to 5 business days.

As soon as your order has been processed and shipped, our fulfillment company will send you a tracking web link for your order.

This will be sent to the email you submitted for buying within 3 business days.

Please note: Sometimes this e-mail can be filtered into the spam folder as well as junk folders of some e-mail carriers.

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The information on this website has not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure or prevent any disease.

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